Diary of a Hotelier: A Journey from Suites to Software
HOTEL MANAGEMENT SOFTWARE
All-in-one hotel management
software built for
Upgrade to RoomRaccoon's integrated platform to streamline your operations, create unforgettable guest experiences, and empower your staff.
Run your property with less effort, and more confidence
RoomRaccoon hotel management software effortlessly powers independent properties from boutique hotels to B&Bs, motels, hostels, and serviced apartments.
Why Hoteliers Love RoomRaccoon
Seamless onboarding
"The RoomRaccoon platform is very user friendly and the onboarding process was very seamless and flexible. It only took about a week. Above all, the customer service proposition was elite."
Hotel Hardware, Washington
Great customer service
"We have been so happy to find a hotel booking service that caters to small boutique hotels and has customer service responses that keep our business flowing."
Miracle Manor, California
Effortless channel management
"RoomRacoon does a great job of managing all of my channels and giving me a real time information. I also like how I can send confirmations, charge credit cards and send folios from my phone."
Pioneer Inn, Alaska
Highly recommend it!
"RoomRaccoon has been a great hotel management system. We have a small boutique hotel and it makes it easy to manage everything in one platform. I would definitely recommend it to others."
Twisted Palms Villas, Belize
Success stories
Read the first-hand experiences of customers in the US who have embraced RoomRaccoon and never looked back.
Manage your entire business from an easy-to-use interface
Automate your front desk administration and control your back office operations with our Property Management System. Access all the tools you need at your fingertips, from online check-in and real-time reports to billing and payments.
RoomRaccoon boasts a robust hotel PMS with native features that actively work to increase revenue at every guest touchpoint.
Automated Upselling
Increase your revenue per available room by upselling room upgrades and extra services during online check-in.
Revenue Management
Understand how your competitors are pricing their rooms and adopt an easy dynamic pricing strategy.
CHANNEL MANAGER
Connect directly to online booking channels
BOOKING ENGINE
Grow your direct bookings and build guest relationships
Take bookings through your website within minutes and build stronger brand awareness with a personalized booking experience. You can directly upsell extra services and special packages with RoomRaccoon’s Hotel Booking Engine, which lets guests book in just 5 easy steps using any device.
100% Commission-Free
More exciting tools to fill the gaps in your operations
Set up your property for success with tools and features that drive better-performing businesses and guest engagement.
Integrated Payments
With RaccoonPay we offer, seamless online payment processing. With our real-time payment overview, you can easily keep track of your payments.
Accounting Automation
We’re partnered with accounting solutions such as Quickbooks and Xero. Connect your accounting software to RoomRaccoon for automatic night auditing and accurate financial reporting.
Website Builder
Need a professional website? Choose from over 50 customisable templates and create your own hotel website with RaccoonBuilder. You can customise RoomRaccoon’s booking engine to match your website.
Housekeeping Pro
Manage your housekeeping team and back-of-house operations more effectively. Organise and assign tasks, track room statuses on a real-time feed, and streamline communication with the Housekeepers Web App.
