Let’s go back. Back in time… Dorrien’s parents bought a farm in the middle of a green and rich environment, close to the North Sea. ‘That would be the perfect place for a Bed & Breakfast’ Dorrien thought. Dorrien’s idea soon became reality.

 

Stripe

Name: Shepherdshouse
Name of hotelier: Dorrien Mulder
Number of rooms: 7
Starting point: no system
Website: www.shepherdshouse.nl

 

A lovely farm, a family with a background in hospitality and a man as chef-cook. The decision to start a B&B was easy. Together with her mother and man, Dorrien started a B&B. But they quickly ran into some problems.

 

“I had an old-fashioned agenda and my mother accepted bookings and I accepted bookings. And sometimes that lead to… overbookings” says Dorrien. A Channel Manager and Property Management System would be the perfect solution, and that’s how Dorrien came across RoomRaccoon.

 Shepherdshouse green

 

Dorrien was also looking for ways to save time: “I had different booking channels and every night, I was busy: closing booking channels and opening others. I had to do it manually so I wasted a lot of time on this. A PMS saved me so much time!”

 

QuotesQuotes1First, I never had direct bookings and now I have! And, I think my occupancy rate rose by 20% in the last two months.

Dorrien also (and gladly) makes use of the Booking Engine. In a two-month-period, the figures clearly show a significant increase in direct bookings and a higher occupancy rate: “First, I never had direct bookings and now I have! And, I think my occupancy rate rose by 20% in the last two months.”

 

Although it isn’t always easy to run a hotel, Dorrien loves it. What she likes most: “Meeting different people and giving them a feeling of coming home”, and that’s why a stay in Shepherdshouse is recommended by us!  

 

 

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