RoomRaccoon Pricing
Saves 20%
Monthly
Annual
Number of rooms
Number of hostel beds
.
* Base pricing calculated on 18 room and/or 45 hostel bed minimum
Entry
Ideal for B&Bs getting started with their first Hotel Management System, built to grow with you.
Includes:
- Property Management System
- Channel Manager
- Booking Engine
- Payments
Essentials
Ideal for B&Bs or small hotels ready to enhance guest experience and operational efficiency.
Everything in Entry plus:
- More users
- More booking channels
- Dynamic pricing
- 1 upgrade tool or integration
Premium
Ideal for independent hotels seeking advanced tools, automation, and revenue improvement options.
Everything in Essentials plus:
- More users
- Unlimited booking channels
- More dynamic pricing rules
- Advanced revenue reporting
- Phone support, 7 days a week
- 3 upgrade tools or integrations
Pro
Ideal for hotels and hotel groups seeking to deliver the best guest experience and best-in-class revenue optimization.
Everything in Premium plus:
- Unlimited users
- Financial reporting
- Priority support SLA
AI pricing — Coming soon
- Unlimited upgrades
- Unlimited third-party integrations
More exciting tools to upgrade your hotel management software capabilities
RaccoonRev Plus
Get intelligent rate changes using a powerful AI-based tool that analyzes your booking trends, local demand shifts, and weather forecasts.
RaccoonUpsell
Increase guest spending by offering them relevant add-ons through a digital guest service menu, RaccoonUpsell.
RaccoonHousekeeping
Organize, track, and automate all housekeeping and maintenance activity with RaccoonHousekeeping.
RaccoonSite
Create a hotel website—no coding needed.
Choose Lite for a quick DIY setup or Plus for expert-built perfection.
RaccoonID
Make guest registration a breeze with a digital ID and passport scanner that auto-fills guest details, all in one go.
RaccoonCardMachine
Take in-person payments with an integrated card machine, letting guests tap or swipe at the front desk.
RaccoonRev
Level up your pricing strategy with competitor insights and dynamic pricing rules to win more bookings.
RaccoonWhiteLabel
White-label your Booking Engine with a custom domain and remove branding from guest-facing documents.
Integrate your favorite apps to help upgrade your operations.
With 300+ partnership integrations, these hand-selected industry experts can help your business grow in even more ways. They offer a wide range of tools and features, from accounting automation to digital door locks.
Compare all features
PMS
| Entry | Essentials | Premium | Pro | |
|---|---|---|---|---|
| Users | 2 | 8 | 20 | Unlimited |
| Room categories | 3 | 10 | 20 | Unlimited |
| Customizable user permissions | - | ✔ | ✔ | ✔ |
| Online check-in/check-out | ✔ | ✔ | ✔ | ✔ |
| Generate invoices automatically | ✔ | ✔ | ✔ | ✔ |
| Guest email templates | ✔ | ✔ | ✔ | ✔ |
| Add-on inventory | ✔ | ✔ | ✔ | ✔ |
| Reservation activity log | ✔ | ✔ | ✔ | ✔ |
| Linked reservations | ✔ | ✔ | ✔ | ✔ |
| Group booking functionalities | ✔ | ✔ | ✔ | ✔ |
| F&B list | ✔ | ✔ | ✔ | ✔ |
| Housekeeping list | ✔ | ✔ | ✔ | ✔ |
| Negotiated rates for bookers | ✔ | ✔ | ✔ | ✔ |
| Performance reports | ✔ | ✔ | ✔ | ✔ |
| Room allotment | - | - | ✔ | ✔ |
| Daily revenue reports | - | - | ✔ | ✔ |
| End-of-day reporting | - | - | ✔ | ✔ |
| Year-on-year report | - | - | ✔ | ✔ |
| Budget vs Actual report | - | - | ✔ | ✔ |
| Inhouse balance dashboard | - | - | ✔ | ✔ |
| Deposits reports | - | - | ✔ | ✔ |
| Financial Reports | Upgrade slot required |
Upgrade slot required |
Upgrade slot required |
✔ |
Channel Manager
| Entry | Essentials | Premium | Pro | |
|---|---|---|---|---|
| Booking channels | 3 | 5 | Unlimited | Unlimited |
| Dynamic pricing | 7 custom rules | 7 custom rules | 25 custom rules | 75 custom rules |
| One-click rate change | ✔ | ✔ | ✔ | ✔ |
| Real-time inventory management | ✔ | ✔ | ✔ | ✔ |
| Two-way synchronization | ✔ | ✔ | ✔ | ✔ |
| Bulk rate update | ✔ | ✔ | ✔ | ✔ |
| Automated availability updates | ✔ | ✔ | ✔ | ✔ |
| Multiple currencies | ✔ | ✔ | ✔ | ✔ |
| Multi-rate distribution | ✔ | ✔ | ✔ | ✔ |
| Parent/Child unit mapping | ✔ | ✔ | ✔ | ✔ |
| Google Hotel Ads Premium Partner | ✔ | ✔ | ✔ | ✔ |
Booking Engine
| Entry | Essentials | Premium | Pro | |
|---|---|---|---|---|
| Customization | ✔ | ✔ | ✔ | ✔ |
| Localization | ✔ | ✔ | ✔ | ✔ |
| Commission-free | ✔ | ✔ | ✔ | ✔ |
| Multi-Property booking engine | ✔ | ✔ | ✔ | ✔ |
| Unlimited guest add-ons | ✔ | ✔ | ✔ | ✔ |
| Custom discount codes | ✔ | ✔ | ✔ | ✔ |
| Multi-rate distribution | ✔ | ✔ | ✔ | ✔ |
| Travel agent SSO | ✔ | ✔ | ✔ | ✔ |
| Price checker | - | - | ✔ | ✔ |
| Google Tag Manager integration |
- | - | ✔ | ✔ |
Payments
| Entry | Essentials | Premium | Pro | |
|---|---|---|---|---|
| Integrated payments gateway | ✔ | ✔ | ✔ | ✔ |
| One-click payments | ✔ | ✔ | ✔ | ✔ |
| Payment request links | ✔ | ✔ | ✔ | ✔ |
| VCC autocharging | ✔ | ✔ | ✔ | ✔ |
| Credit card pre-authorization | ✔ | ✔ | ✔ | ✔ |
| Tokenization | ✔ | ✔ | ✔ | ✔ |
| Chargeback self-management | ✔ | ✔ | ✔ | ✔ |
| Centralized reconciliations | ✔ | ✔ | ✔ | ✔ |
| Payment reports | ✔ | ✔ | ✔ | ✔ |
| Virtual wallet for bookers | ✔ | ✔ | ✔ | ✔ |
| Debtors report | - | - | ✔ | ✔ |
| RaccoonCardMachine | Monthly fee | Upgrade slot/ monthly fee |
Upgrade slot/ monthly fee |
Monthly fee |
Support
| Entry | Essential | Premium | Pro | |
|---|---|---|---|---|
| Help Center | ✔ | ✔ | ✔ | ✔ |
| 24/7 AI Chatbot | ✔ | ✔ | ✔ | ✔ |
| Online ticket support | ✔ | ✔ | ✔ | ✔ |
| Ticket response SLA | 8 business hours | 8 business hours | 8 business hours | 4 business hours |
| Weekday telephone support (9.00am - 17:00pm) |
- | - | ✔ | ✔ |
| Weekend telephone support (9:00am - 17:00pm) |
- | - | ✔ | ✔ |
FAQs about pricing
1What does the subscription fee cover?
Your monthly or annual subscription fee grants you full access to RoomRaccoon's core platform, including the Property Management System (PMS), Channel Manager, Booking Engine, and integrated Payments. Additional upgrades are available based on your selected plan.
Please note that integrated payment transaction fees and RaccoonCardMachine transaction fees are not included in your subscription and will be charged separately.
Please note that integrated payment transaction fees and RaccoonCardMachine transaction fees are not included in your subscription and will be charged separately.
2What are upgrades, and how do they work?
With the exception of Entry, you can add upgrade tools or integrations to your RoomRaccoon platform subscription. Upgrades are additional tools or integrations that enhance the platform and can include:
- RoomRaccoon upgrade tools: RaccoonUpsell, RaccoonRev, RaccoonHousekeeping, RaccoonID, RaccoonWhitelabel, RaccoonSite, and RaccoonCardMachine.
- Third-party integrations: POS providers, Revenue Management Systems, Guest Communication apps, Door Lock/Access providers, Accounting systems, and more from our integrations hub.
3Can I switch between plans?
Yes, you can upgrade your plan at any time. Alternatively, you may swap out any upgrades in your plan should you wish to try a new tool or integration without upgrading your subscription tier. Subscription downgrades may be subject to the terms of your current agreement.
4Can I get a free trial?
Once you have completed a demo call with an account executive, you can request access to a demo account to test and trial the platform for 14 days. No credit card is required.
5How does onboarding work if I'm new or switching to RoomRaccoon?
RoomRaccoon’s onboarding program is designed to make your transition smooth, whether you're using hotel management software for the first time or switching from another provider. Our dedicated onboarding team will guide you through every step—from data migration and setup to training your team on essential features. We also customize RoomRaccoon to fit your property’s specific needs, ensuring you're up and running in as little as 1-4 weeks. You can read more about the onboarding process here
