RoomRaccoon Pricing
Saves 20%
Number of rooms
Number of hostel beds
.
* Base pricing calculated on 18 room and/or 45 hostel bed minimum
Entry
Includes:
- Property Management System
- Channel Manager
- Booking Engine
- Payments
- 2FA
- 2 users
- 3 booking channel integrations
- 7 custom dynamic pricing rules
Starter
Everything in Entry including:
- 8 users
- 5 booking channel integrations
- 10 room categories
- 1 upgrade or integration
Premium
Everything in Starter including:
- 20 users
- Unlimited booking channels
- 20 room categories
- 20 custom dynamic pricing rules
- Advanced revenue reporting
- Weekday phone support
- Weekend phone support
- 3 upgrades or integrations
Enterprise
Everything in Premium including:
- Unlimited users
- Unlimited booking channels
- Unlimited room categories
- 75 custom dynamic pricing rules
- Priority support SLA
- Unlimited upgrades
- Unlimited third-party integrations
Power up your hotel management with upgrades
RaccoonUpsell
Increase guest spending by offering them relevant add-ons through a digital guest service menu, RaccoonUpsell.
RaccoonHousekeeping
Organize, track, and automate all
housekeeping and maintenance activity with RaccoonHousekeeping.
RaccoonRev
Level up your dynamic pricing capabilities with competitor insights and consistently win more bookings with smart, informed pricing strategies.
RaccoonSite
Create a hotel website—no coding needed. Choose Lite for a quick, basic setup or Plus for expert-built perfection. Convert visitors into paying guests with ease.
RaccoonCardMachine
Initiate in-person payments from the guest reservation with an integrated card machine that allows guests to tap and swipe at the front desk quickly.
RaccoonWhitelabel
Use a custom domain name for your Booking Engine and remove branding from your documents, such as online check-in and booking confirmation emails.
RaccoonID
Make guest registration a breeze
with a digital ID and passport scanner that auto-populates guest details in the reservation.
Connect to over 300 integrations
Our Integrations Hub connects you to over 300 expertly curated third-party applications designed to accelerate your business growth. From accounting automation and spa management to revenue optimization and digital door locks, our platform offers a diverse range of tools to support every aspect of your operations.
Features
Entry | Starter | Premium | Enterprise | |
---|---|---|---|---|
Users | 2 | 8 | 20 | Unlimited |
Room categories | 3 | 10 | 20 | Unlimited |
Customizable user permissions | ✔ | ✔ | ✔ | ✔ |
Online check-in/check-out | ✔ | ✔ | ✔ | ✔ |
Generate invoices automatically | ✔ | ✔ | ✔ | ✔ |
Guest email templates | ✔ | ✔ | ✔ | ✔ |
Add-on inventory | ✔ | ✔ | ✔ | ✔ |
Customizable user permissions | ✔ | ✔ | ✔ | ✔ |
Customizable user permissions | ✔ | ✔ | ✔ | ✔ |
Reservation activity log | ✔ | ✔ | ✔ | ✔ |
Linked reservations | ✔ | ✔ | ✔ | ✔ |
Group booking functionalities | ✔ | ✔ | ✔ | ✔ |
F&B list | ✔ | ✔ | ✔ | ✔ |
Housekeeping list | ✔ | ✔ | ✔ | ✔ |
Negotiated rates for bookers | ✔ | ✔ | ✔ | ✔ |
Customizable user permissions | ✔ | ✔ | ✔ | ✔ |
Performance reports | ✔ | ✔ | ✔ | ✔ |
Room allotment | - | - | ✔ | ✔ |
Daily revenue reports | - | - | ✔ | ✔ |
End-of-day reporting | - | - | ✔ | ✔ |
Year-on-year report | - | - | ✔ | ✔ |
Budget vs Actual report | - | - | ✔ | ✔ |
Inhouse balance dashboard | - | - | ✔ | ✔ |
Deposits reports | - | - | ✔ | ✔ |
Financial Reports | Upgrade slot required |
Upgrade slot required |
Upgrade slot required |
Upgrade slot required |
Entry | Starter | Premium | Enterprise | |
---|---|---|---|---|
Booking channels | 2 | 8 | Unlimited | Unlimited |
Dynamic pricing | 7 custom rules | 7 custom rules | 25 custom rules | 75 custom rules |
One-click rate change | ✔ | ✔ | ✔ | ✔ |
Real-time inventory management | ✔ | ✔ | ✔ | ✔ |
Two-way synchronization | ✔ | ✔ | ✔ | ✔ |
Bulk rate update | ✔ | ✔ | ✔ | ✔ |
Automated availability updates | ✔ | ✔ | ✔ | ✔ |
Multiple currencies | ✔ | ✔ | ✔ | ✔ |
Multi-rate distribution | ✔ | ✔ | ✔ | ✔ |
Parent/Child unit mapping | ✔ | ✔ | ✔ | ✔ |
Google Hotel Ads Premium Partner | ✔ | ✔ | ✔ | ✔ |
Entry | Starter | Premium | Enterprise | |
---|---|---|---|---|
Customization | ✔ | ✔ | ✔ | ✔ |
Localization | ✔ | ✔ | ✔ | ✔ |
Commission-free | ✔ | ✔ | ✔ | ✔ |
Multi-Property booking engine | ✔ | ✔ | ✔ | ✔ |
Unlimited guest add-ons | ✔ | ✔ | ✔ | ✔ |
Custom discount codes | ✔ | ✔ | ✔ | ✔ |
Multi-rate distribution | ✔ | ✔ | ✔ | ✔ |
Travel agent SSO | ✔ | ✔ | ✔ | ✔ |
Price checker | - | - | ✔ | ✔ |
Google Tag Manager integration |
- | - | ✔ | ✔ |
Entry | Starter | Premium | Enterprise | |
---|---|---|---|---|
Integrated payments gateway | ✔ | ✔ | ✔ | ✔ |
One-click payments | ✔ | ✔ | ✔ | ✔ |
Payment request links | ✔ | ✔ | ✔ | ✔ |
VCC autocharging | ✔ | ✔ | ✔ | ✔ |
Credit card pre-authorization | ✔ | ✔ | ✔ | ✔ |
Tokenization | ✔ | ✔ | ✔ | ✔ |
Chargeback self-management | ✔ | ✔ | ✔ | ✔ |
Centralized reconciliations | ✔ | ✔ | ✔ | ✔ |
Payment reports | ✔ | ✔ | ✔ | ✔ |
Virtual wallet for bookers | ✔ | ✔ | ✔ | ✔ |
Debtors report | - | - | ✔ | ✔ |
RaccoonCardMachine | Monthly fee | Upgrade slot/ monthly fee |
Upgrade slot/ monthly fee |
Monthly fee |
Entry | Starter | Premium | Enterprise | |
---|---|---|---|---|
Help Center | ✔ | ✔ | ✔ | ✔ |
24/7 AI Chatbot | ✔ | ✔ | ✔ | ✔ |
Online ticket support | ✔ | ✔ | ✔ | ✔ |
Ticket response SLA | 8 business hours | 8 business hours | 8 business hours | 4 business hours |
Weekday telephone support (9.00am - 17:00pm) |
- | - | ✔ | ✔ |
Weekend telephone support (9:00am - 17:00pm) |
- | - | ✔ | ✔ |
FAQs about pricing
Please note that integrated payment transaction fees and RaccoonCardMachine transaction fees are not included in your subscription and will be charged separately.
- RoomRaccoon upgrade tools: RaccoonUpsell, RaccoonRev, RaccoonHousekeeping, RaccoonID, RaccoonWhitelabel, RaccoonSite, and RaccoonCardMachine.
- Third-party integrations: POS providers, Revenue Management Systems, Guest Communication apps, Door Lock/Access providers, Accounting systems, and more from our integrations hub.