HOTEL RESERVATION SOFTWARE

Hotel reservation software, such as RoomRaccoon, is an online platform that enables hotels, B&Bs, and other accommodations to manage their bookings, payments, and guest data. It provides a real-time overview of available rooms and automatically synchronizes bookings with external channels, eliminating the need for manual management.

• Hotel reservation software: Primarily focuses on receiving and processing bookings.
• Front desk software: More concerned with reception processes (check-ins, check-outs).
• PMS (Property Management System): Offers a broader solution, including reservations, housekeeping, billing, and reporting.

Often, RoomRaccoon software combines these functionalities so you don’t have to juggle multiple systems.

• Real-time availability: Instant insight into which rooms are still vacant.
• Rate management: Easily configure room prices, promotions, or packages.
• Automatic confirmations: Send emails for bookings and payments automatically.
• Channel management: Sync with OTAs like Booking.com, Airbnb, or Expedia.
• Reports: Access valuable stats on revenue, occupancy, and more.

• Time-saving: No more double work or endless Excel spreadsheets.
• Fewer errors: Prevent double bookings or incorrect pricing.
• Better guest experience: Faster, easier online booking with immediate confirmation.
• Greater reach: Sell across multiple online channels to attract more guests.

Yes. Most systems, including RoomRaccoon, offer a Booking Engine that can easily be added to your website. This way, guests can book directly with you, without having to pay additional commission to third parties.

Modern reservation solutions typically provide API connections to:

• Channel managers
• Accounting software (e.g., Exact, Twinfield)
• Payment providers (credit cards, iDEAL)
• CRM or email marketing tools

This allows you to handle all your administration and marketing from a single platform.

Reliable providers use SSL/TLS encryption and comply with security standards like PCI-DSS. This ensures that sensitive payment information—such as credit card details—is well protected.

Depending on your property’s size, implementation can be completed in a matter of days or weeks. With RoomRaccoon, you’ll typically go through a short online training session or receive one-on-one assistance, allowing you to get started quickly.

Some vendors charge a commission per booking or a rate per room. With RoomRaccoon, however, you pay a fixed monthly fee. For current prices, visit our pricing page. Make sure you know which features (support, updates, integrations) are included and which may be charged separately.

Most providers offer scalable solutions. With RoomRaccoon, for instance, you can start with a basic package for a limited number of rooms and upgrade as your business grows.

Many reservation systems for hotels can handle different languages and currencies, ideal if you cater to international guests or operate multiple properties in various countries.

Yes, most systems let you define roles (manager, receptionist, etc.). This determines who has access to reservations, who can view reports, and who handles financial data.

Many providers assist with migrating data from your old system. This can be done via an Excel import or an API link, depending on what’s available. Ask in advance if there are extra fees for this service and how long it will take.

By enabling direct bookings on your own website (without additional commission) and using smart pricing strategies (dynamic rates, last-minute deals), accommodations often see improved margins. Plus, the reporting tools help you identify booking trends and continually refine your revenue strategy.

Many reservation platforms for hotels are cloud-based, so you can log in from anywhere in the world. Some providers even offer a mobile app, letting you update reservations on the go and see your room status at any time.