SMALL HOTEL MANAGEMENT SOFTWARE
Profitable for Properties.
Intuitive for Teams.
Unforgettable for Guests.
RoomRaccoon is the leading all-in-one platform powering thousands of successful independent properties.
- Save with an annual subscription
- Enjoy a personalized onboarding experience
- Try it obligation-free with our 30-day free trial
The hospitality leader in small hotel management software for independent properties worldwide.
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WHY ROOMRACCOON?
Benefits of small hotel management software
Boost direct bookings and increase profitability
Save valuable time with automated processes
Maximize revenue with smart pricing tools
Simplify group bookings and room allotment management
Strengthen guest loyalty and enhance experiences
Keep your inventory updated in real time across all channels
CORE PLATFORM
Your business in one place (and not everywhere else)
PROPERTY MANAGEMENT SYSTEM
Ready to save up to 4 hours daily?
Turn your admin overload into time-saving automation that keeps your front and back office running smoothly
- Elevate your daily view with our best-in-class reservations calendar. With a few clicks, you can extend guests' stays or drag-and-drop room upgrades.
- Let guests opt for self-serve check-in at the front desk or enable online check-in and check-out for contactless convenience. Plus, upsell extras easily with a digital menu.
- Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
- From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.
- CHANNEL MANAGER
Reach the right guests with the right price at the right time
Put your rates on auto-pilot across all sales channels.
- Expand your reach and boost bookings through 200+ channels, including OTAs, metasearch engines, GDSs, and bedbanks.
- Automate your pricing with easy-to-use dynamic pricing rules that respond to real-time market demand.
- Keep your inventory perfectly synced across all channels, eliminating overbookings and ensuring maximum visibility.
- Create a range of rate plans (refundable, non-refundable) and packages (Lover’s Getaway)—to attract guests with irresistible deals.
- BOOKING ENGINE
Tired of over-relying on OTAs?
Enhance your digital presence and drive more direct bookings.
- Turn more website visitors into guests with RoomRaccoon’s high-converting, mobile-friendly booking engine.
- Increase guest spending and elevate stays with bookable add-ons like picnic baskets or experiences.
- Activate discount codes and agent log-ins for targeted promotions and rate management.
- Use a price comparison widget to help visitors compare your rates and choose your best offer.
- Compete with OTAs and boost your direct bookings using our Google Hotels integration—only pay for completed stays!
- PAYMENTS
Get paid at any stage of the guest journey
From booking to departure, process secure online payments. Worried about switching payment providers?
Learn how we: simplify the switch with self-onboarding
- Send secure online payment request links or refund guests from the reservation card with just a few clicks.
- Take in-person payments fast and error-free with RoomRaccoon’s card machine.
- Simplify VCC management: importing, tracking, and auto- charging with a VCC dashboard.
- Take control of chargebacks by monitoring, managing, and disputing directly from the Chargebacks dashboard.
Reporting
From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.
Housekeeping list
Share a customizable daily housekeeping list with your team, complete with room add-ons, requests, and special notes. Need more housekeeping power? Try the RaccoonHousekeeping upgrade!
F&B list
Share a customizable daily food and beverage preparation list with your kitchen, complete with filters for breakfast, lunch, and dinner.
Rates and packages
Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
Dynamic pricing
You operate in a dynamic industry— let your prices join the action with easy-to-set dynamic pricing rules and sell more rooms for the best rate at the right time.
BUILT-IN UPGRADES
Customizable, because your property is unique.
From starter to enterprise, RoomRaccoon packages include customizable upgrade slots to support your growth, performance, and operational goals.
The only question is: How will you customize your property management?
Miracle Manor
"RoomRaccoon’s all-in-one platform has helped our operations. We have improved our understanding of our business and we now have more time to focus on delivering the Miracle Manor experience".
Danielle McCombs, General Manager
18%
RevPAG increase since activating RoomRaccoon
Your smoothest—and last—switch to smarter small hotel management software
300+ seamless integrations with RoomRaccoon
Whether you’re new to small hotel management software or ready to upgrade, we’ve helped thousands of properties like yours make the switch stress-free.
FAQs about small hotel management software
It’s a digital solution designed to help small and independent accommodations run more efficiently. From managing reservations and guest profiles to automating communications and handling payments, the software streamlines daily operations — all from a single platform.
RoomRaccoon is built specifically for small hotels, combining powerful tools with a user-friendly interface.
Manual processes take time and often lead to errors. A management system automates tasks like:
- Updating availability across all booking channels
- Sending confirmation and reminder emails
- Processing secure payments
- Generating performance reports
This allows small hotel teams to focus on delivering a great guest experience instead of handling admin.
The most important features to look for include:
- Real-time booking and availability calendar
- Integrated booking engine for your website
- Channel manager for OTAs like Booking.com and Airbnb
- Automated guest communication
- Payment processing
- Revenue and occupancy reports
RoomRaccoon includes all of the above — and more — in one seamless solution.
By using a smart booking engine on your hotel’s website, guests can book in just a few steps — with no commission fees. RoomRaccoon also offers:
- Price comparison tools
- Promo code support
- Real-time availability
- Integration with Google Hotel Ads
This helps your property stand out and reduces reliance on OTAs.
RoomRaccoon offers flexible pricing depending on the size of your property and the selected package. You can choose between:
- Entry
- Starter
- Premium
- Enterprise
You can explore the options on our pricing page.
Not at all. RoomRaccoon is designed with simplicity in mind — no steep learning curve or technical skills required. Most users are fully up and running within a few days, and our team offers onboarding support to guide you through every step.
Yes, RoomRaccoon integrates with:
- Payment gateways (e.g. Stripe, Adyen)
- POS systems
- Digital key providers
- Accounting software
- Revenue management platforms
This ensures a smooth workflow and saves time switching between systems.
Absolutely. With the built-in channel manager, your availability and rates are synced across all major booking platforms in real time. This reduces overbookings and saves hours of manual updates.
You’ll have access to:
- A personal onboarding specialist
- Live chat and email support
- A detailed help center
- Free training sessions
Our team is here to make sure you get the most out of your system, every step of the way.
Just book a free demo with one of our experts. We’ll assess your hotel’s needs and show you how RoomRaccoon can help grow your business — without adding to your workload.
