Let AI guide your pricing decisions with RaccoonRev Plus
HOTEL MANAGEMENT SOFTWARE
The HMS that
makes you more
efficient visible bookings integrated money
Manage your entire hotel with one powerful hotel management software.
What type of property do you manage?
Hoteliers that love us
Seamless onboarding
The RoomRaccoon platform is very user friendly and the onboarding process was very seamless and flexible. It only took about a week. Above all, the customer service proposition was elite.
Hotel Hardware, Washington
Great customer service
We have been so happy to find a hotel booking service that caters to small boutique hotels and has customer service responses that keep our business flowing.
Miracle Manor, California
Effortless channel management
RoomRacoon does a great job of managing all of my channels and giving me a real time information. I also like how I can send confirmations, charge credit cards and send folios from my phone.
Pioneer Inn, Alaska
One powerful hotel management tool
—built to make you more
- PROPERTY MANAGEMENT SYSTEM
With automation, comes greater efficiency.
- Elevate your daily view with a best-in-class reservations calendar and modify stays with drag-and-drop upgrades.
- Enable self-serve check-in , online check-in/out, and effortless upselling with a digital menu.
- Create rate plans, customize packages, simplify group bookings, automate guest emails, and generate invoices with ease.
- Generate powerful reports to stay informed about your revenue and operational performance.
- CHANNEL MANAGER
More visibility, fewer headaches.
- Expand your reach and boost bookings through 200+ channels, including OTAs, metasearch engines, GDSs, and bedbanks.
- Automate your pricing with easy-to-use dynamic pricing rules that respond to real-time market demand.
- Keep inventory perfectly synced across all channels, eliminating overbookings and ensuring maximum visibility.
- BOOKING ENGINE
Direct bookings, more money.
- Turn website visitors into guests with a high-converting, mobile-friendly booking engine.
- Boost revenue with bookable add-ons like picnic baskets, local tours, three-course meals or experiences.
- Drive more direct bookings with a price checker and Google Hotels integration.
- Run targeted promotions and encourage guest loyalty with discount codes and agent logins for smarter rate management.
- PAYMENTS
Seamless transactions, greater guest satisfaction.
- Send payment links to guests for quick and easy online payments on prepayments, deposits, or outstanding balances.
- Enable contactless payments by offering online check-in and check-out for a seamless guest experience.
- Monitor virtual credit cards (VCC) , automate charging and manage all OTA transactions in one centralized overview for seamless payment processing.
More exciting tools to expand your capabilities
RaccoonUpsell
Increase guest spending by offering them relevant add-ons through a digital guest service menu, RaccoonUpsell.
RaccoonHousekeeping
Organize, track, and automate all housekeeping and maintenance activity with RaccoonHousekeeping.
RaccoonSite
Create a hotel website—no coding needed.
Choose Lite for a quick DIY setup or Plus for expert-built perfection
RaccoonID
Make guest registration a breeze with a digital ID and passport scanner that auto-fills guest details.
RaccoonCardMachine
Take in-person payments with an integrated card machine, letting guests tap or swipe at the front desk.
RaccoonRev
Level up your pricing strategy with competitor insights and dynamic pricing rules to win more bookings.
RaccoonRev Plus
Get intelligent rate changes using a powerful AI-based tool that analyzes your booking trends, local demand shifts, and weather forecasts.
RaccoonWhiteLabel
White-label your Booking Engine with a custom domain and remove branding from guest-facing documents.
Integrate your favorite apps to help scale operations.
With 300+ partnership integrations, these hand-selected industry experts can help your business grow in even more ways. They offer a wide range of tools and features, from accounting automation to digital door locks.
Discover why hoteliers trust us
9/10 customers ranked ease of use as the #1 reason for choosing RoomRaccoon.
70%
of customers use upgrades and integrations to help them scale and grow.
24/7
From onboarding to 24/7 support, our 95% satisfaction rate speaks for itself.
Consistently rated as a leading
hotel management software
since year one.
Miracle Manor
"RoomRaccoon’s all-in-one platform has helped our operations. We have improved our understanding of our business and we now have more time to focus on delivering the Miracle Manor experience".
Danielle McCombs, General Manager
18%
RevPAG increase since activating RoomRaccoon
Our recommended resources
FAQs: Hotel Management Software
- Reservation Management: Central management of all bookings.
- Channel Manager: Automatic synchronization of availability and rates on OTAs and other channels.
- Invoicing & Payments: Automated invoices and payment processing.
- Reporting: Insights into revenue, occupancy rates, Average Daily Rate (ADR), and more.
- Guest Communication: Automated emails for confirmations, upselling, and feedback requests.
- Housekeeping & Tasks: Real-time updates on room status and task assignments.
- Time Savings: Less manual work thanks to automation.
- Cost Savings: One all-in-one system often replaces multiple separate tools.
- Overview & Insight: All data in one dashboard, enabling quicker decision-making.
- Professional Image: An automated system makes a professional impression on guests.
- More Direct Bookings: Through an integrated booking engine on the hotel’s own website.
A PMS typically offers various dashboards and reports that provide insights into:
- Revenue, ADR, and RevPAR
- Occupancy rates
- Booking sources (through which channels do guests arrive?)
- Cost overviews
- Guest data and repeat bookings
This data helps in making strategic decisions, such as:
- Pricing strategies
- Marketing efforts
- Staff planning
- All-in-One Solution: Channel Manager, Booking Engine, and PMS on a single platform.
- User-Friendliness: The system is intuitively designed and easy to learn.
- Innovation & Updates: RoomRaccoon is continuously developing and rolling out new features.
- Customer Service: Personalized support and guidance during implementation and daily use.
- Scalability: Suitable for both small boutique hotels and larger chains with multiple locations.
By opting for an integrated solution like RoomRaccoon, you save time, reduce errors, and simultaneously enhance the guest experience. Ultimately, this leads to higher satisfaction among both hotel staff and guests, and improved revenue.