CORE PRODUCT
GuestRevu
Listening to and learning from guests enables hoteliers to drive more direct bookings, build lasting loyalty and ultimately increase revenue.
About GuestRevu
GuestRevu provides award-winning guest feedback and online reputation management tools tailor-made for the hospitality industry. It enables hoteliers worldwide to gain a deeper, guest-focused understanding of operational strengths and weaknesses, monitor and manage their online reputation and reviews, and improve guest satisfaction.
Listening to and learning from guests enables hoteliers to drive more direct bookings, build lasting loyalty and ultimately increase revenue.
3 benefits of the integration
- GuestRevu and RoomRaccoon allow mutual clients to save time and use their guest data to its full potential.
- With guest feedback, you’ll always know where you’re going right…or wrong. Use the data to make necessary improvements and enhance the guest experience.
- Build up detailed guest profiles for targeted post-stay marketing campaigns that get guests to return again and again.
How does the GuestRevu integration with RoomRaccoon work?
RoomRaccoon sends guest information straight to GuestRevu at various points in the guest’s stay, allowing GuestRevu to send out automated pre-stay, in-stay or post-stay surveys to guests at just the right point in the guest journey to collect the information hoteliers need to provide exceptional experiences to each and every guest.
The guest’s details are stored in GuestRevu, allowing the hotelier to build detailed guest profiles. Through guest profiles, hotel staff can access valuable information about their guests, such as their preferences and past experiences. This helps hotel staff to understand their guests better, tailor their services to meet the needs of each individual and build more meaningful relationships with them.
Connect to GuestRevu
Contact our Customer Success Team today to inquire about connecting to GuestRevu. Not a RoomRaccoon customer? Get a free demo.
Category
Reputation Management
Additional Resources
8 Things Guests Expect From Your Hotel in 2022
Throughout 2021, hoteliers have proven their resilience and ability to make the most of difficult situations. As we move into 2022, it’s important to continue to adapt.
5 Things To Do Today To Improve Your Hotel’s Online Reputation
When it comes to online reputation, reviews are undeniably influential for any business, but especially for hotels.
