The latest news, trends and strategies
February 19, 2025
It’s only the first quarter of 2025 – and yes, the hotel tech industry is set for an exciting year: groundbreaking innovations, evolving guest expectations, and […]
February 14, 2025
“Hey, I’d love to wait in a long line just to pay for my stay. And while you’re at it, could you mix up my extras […]
February 6, 2025
A Banquet Event Order (BEO) is both an event plan and a contract. Hotels, venues, and catering teams use it to ensure every detail is covered […]
January 24, 2025
Hotel metasearch engines are like travel search engines for hotels. They gather prices and availability from different sources—like your hotel’s website and OTAs—and display them side […]
January 10, 2025
Are General Managers evolving into superheroes of hotel strategy? As AI and automation handle more routine tasks, GMs are stepping into a new era. In 2025, […]
December 20, 2024
A hotel chargeback happens when a guest’s bank steps in to reverse a transaction because the guest disagrees with a charge on their card. Over $2 […]
