HOSPITALITY SOFTWARE
Profitable for Properties.
Intuitive for Teams.
Unforgettable for Guests.
RoomRaccoon is the leading all-in-one platform powering thousands of successful independent properties.
- Save with an annual subscription
- Enjoy a personalized onboarding experience
- Try it obligation-free with our 30-day trial
The hospitality leader in hotel booking software for independent properties worldwide.
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WHY ROOMRACCOON?
Benefits of hospitality software
Boost direct bookings and increase profitability
Maximize revenue with smart pricing tools
Strengthen guest loyalty and enhance experiences
Simplify group bookings and room allotment management
Save valuable time with automated processes
Keep your inventory updated in real time across all channels
CORE PLATFORM
Your business in one place (and not everywhere else)
PROPERTY MANAGEMENT SYSTEM
Ready to save up to 4 hours daily?
Turn your admin overload into time-saving automation that keeps your front and back office running smoothly
- Elevate your daily view with our best-in-class reservations calendar. With a few clicks, you can extend guests' stays or drag-and-drop room upgrades.
- Let guests opt for self-serve check-in at the front desk or enable online check-in and check-out for contactless convenience. Plus, upsell extras easily with a digital menu.
- Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
- From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.
BOOKING ENGINE
Tired of over-relying on OTAs?
Enhance your digital presence and drive more direct bookings.
- Turn more website visitors into guests with RoomRaccoon’s high-converting, mobile-friendly booking engine.
- Increase guest spending and elevate stays with bookable add-ons like picnic baskets or experiences.
- Activate discount codes and agent log-ins for targeted promotions and rate management.
- Use a price comparison widget to help visitors compare your rates and choose your best offer.
- Compete with OTAs and boost your direct bookings using our Google Hotels integration—only pay for completed stays!
CHANNEL MANAGER
Reach the right guests with the right price at the right time
Put your rates on auto-pilot across all sales channels.
- Expand your reach and boost bookings through 200+ channels, including OTAs, metasearch engines, GDSs, and bedbanks.
- Automate your pricing with easy-to-use dynamic pricing rules that respond to real-time market demand.
- Keep your inventory perfectly synced across all channels, eliminating overbookings and ensuring maximum visibility.
- Create a range of rate plans (refundable, non-refundable) and packages (Lover’s Getaway)—to attract guests with irresistible deals.
PAYMENTS
Get paid at any stage of the guest journey
From booking to departure, process secure online payments. Worried about switching payment providers?
Learn how we: simplify the switch with self-onboarding
- Send secure online payment request links or refund guests from the reservation card with just a few clicks.
- Take in-person payments fast and error-free with RoomRaccoon’s card machine.
- Simplify VCC management: importing, tracking, and auto- charging with a VCC dashboard.
- Take control of chargebacks by monitoring, managing, and disputing directly from the Chargebacks dashboard.
Reporting
From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.
Housekeeping list
Share a customizable daily housekeeping list with your team, complete with room add-ons, requests, and special notes. Need more housekeeping power? Try the RaccoonHousekeeping upgrade!
F&B list
Share a customizable daily food and beverage preparation list with your kitchen, complete with filters for breakfast, lunch, and dinner.
Rates and packages
Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
Dynamic pricing
You operate in a dynamic industry— let your prices join the action with easy-to-set dynamic pricing rules and sell more rooms for the best rate at the right time.
BUILT-IN UPGRADES
Customizable, because your property is unique.
From starter to enterprise, RoomRaccoon packages include customizable upgrade slots to support your growth, performance, and operational goals.
The only question is: How will you customize your property management?
Success stories
Read the first-hand experiences of customers in the US who have embraced RoomRaccoon and never looked back.
Your smoothest—and last—switch to smarter hospitality software
Fully managed
Say goodbye to endless tutorial videos! We offer a one-on-one personalized property setup that’s perfectly tailored to your needs.
Team training
Get your entire crew up to speed with our interactive training sessions, ensuring a seamless takeover.
Fast-track your Go Live
Pick your kick-off date and start a structured program designed to get you up and running fast—bookings will be flowing in no time!
Data import
We transfer your existing data securely and seamlessly into our system—no data gets left behind on this journey!
300+ seamless integrations with RoomRaccoon
Whether you’re new to hotel booking software or ready to upgrade, we’ve helped thousands of properties like yours make the switch stress-free.
FAQs about hospitality software
1What is hospitality software?
Hospitality software is a cloud-based solution that centralises essential hotel operations—such as reservations, guest data, payments, housekeeping and reporting—into one real-time system. This software for hotels replaces outdated spreadsheets and disconnected apps, making operations smoother for hotels, B&Bs and other accommodation providers.
2What core modules are included in RoomRaccoon’s hospitality software suite?
RoomRaccoon’s hospitality software suite includes a Property Management System (PMS), a commission-free Booking Engine, a real-time Channel Manager and a secure Payments Hub. You can also add powerful upgrades like dynamic pricing (Raccoon Rev), Housekeeping, Upsell tools, a Website Builder and Reporting—whenever your business is ready.
3How does hospitality software streamline daily operations?
A modern hospitality system automates repetitive tasks such as drag-and-drop room moves, automatic invoicing, scheduled emails and self-service check-in/out. This allows hotel staff to save valuable hours each week and spend more time delivering memorable guest experiences.
4Can hospitality software really boost my revenue?
Yes. With smart pricing rules, RoomRaccoon’s hotel management platform automatically adjusts room rates based on demand and competitor data. Integrated upsell tools and a commission-free booking engine help convert more direct website visitors—resulting in higher RevPAR and reduced OTA commission costs.
5How does hotel software improve the guest experience?
Hotel management software enhances the guest journey through instant booking confirmations, contactless online check-in, automated upsell offers and live room status updates. These features deliver faster, more personalised service that today’s travellers appreciate.
6Is payment processing and guest data secure in hospitality software?
Yes. RoomRaccoon’s cloud-based hotel software is fully PCI-DSS compliant, encrypts all payment details, supports 3-D Secure and adheres to GDPR standards. Sensitive data is accessible only to authorised staff—ensuring security and peace of mind.
7How quickly can hospitality software be implemented?
Most properties are live within a week. With guided onboarding, data migration support and interactive training, RoomRaccoon’s property management software allows teams to get started quickly—without long migration timelines or complex IT setups.
8Will the system sync rates and availability across all sales channels?
Absolutely. The hospitality platform automatically updates rates and availability in real time across 200+ OTAs, metasearch engines and GDSs. Each reservation is synced back to your PMS within seconds, eliminating overbookings and pricing discrepancies.
9Does the hospitality software integrate with existing hotel technology?
Yes. RoomRaccoon’s hotel software connects seamlessly with POS systems, accounting software, payment gateways, door lock systems, CRM tools, Google Hotel Ads and more—so you can build a custom, unified tech ecosystem.
10Is hospitality software suitable for all types of properties?
Yes. Whether you manage a hotel, hostel, boutique property, serviced apartment or multiple locations, this hospitality management system adapts to your business. With centralised dashboards and unified reporting, managing multiple properties becomes easy and efficient.
11Can hotel staff access the system from mobile devices?
Yes. RoomRaccoon’s cloud-based hospitality software is fully responsive, allowing managers, receptionists and housekeeping teams to view and update information from any smartphone, tablet or laptop—ideal for mobile operations and remote check-ins.
12What pricing options and trials are available for hospitality software?
RoomRaccoon offers four scalable plans—Entry, Essential, Premium and Pro—tailored to room count and included features. Every new user can start with a 30-day, no-obligation free trial to explore the hospitality platform before choosing a subscription.
