HOTEL SCHEDULING SOFTWARE
Profitable for Properties.
Intuitive for Teams.
Unforgettable for Guests.
RoomRaccoon is the leading all-in-one platform powering thousands of successful independent properties.
- Save with an annual subscription
- Enjoy a personalized onboarding experience
- Try it obligation-free with our 30-day trial
The hospitality leader in hotel booking software for independent properties worldwide.
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WHY ROOMRACCOON?
Benefits of hotel scheduling software
Boost direct bookings and increase profitability
Maximize revenue with smart pricing tools
Strengthen guest loyalty and enhance experiences
Simplify group bookings and room allotment management
Save valuable time with automated processes
Keep your inventory updated in real time across all channels
CORE PLATFORM
Your business in one place (and not everywhere else)
PROPERTY MANAGEMENT SYSTEM
Ready to save up to 4 hours daily?
Turn your admin overload into time-saving automation that keeps your front and back office running smoothly
- Elevate your daily view with our best-in-class reservations calendar. With a few clicks, you can extend guests' stays or drag-and-drop room upgrades.
- Let guests opt for self-serve check-in at the front desk or enable online check-in and check-out for contactless convenience. Plus, upsell extras easily with a digital menu.
- Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
- From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.
BOOKING ENGINE
Tired of over-relying on OTAs?
Enhance your digital presence and drive more direct bookings.
- Turn more website visitors into guests with RoomRaccoon’s high-converting, mobile-friendly booking engine.
- Increase guest spending and elevate stays with bookable add-ons like picnic baskets or experiences.
- Activate discount codes and agent log-ins for targeted promotions and rate management.
- Use a price comparison widget to help visitors compare your rates and choose your best offer.
- Compete with OTAs and boost your direct bookings using our Google Hotels integration—only pay for completed stays!
CHANNEL MANAGER
Reach the right guests with the right price at the right time
Put your rates on auto-pilot across all sales channels.
- Expand your reach and boost bookings through 200+ channels, including OTAs, metasearch engines, GDSs, and bedbanks.
- Automate your pricing with easy-to-use dynamic pricing rules that respond to real-time market demand.
- Keep your inventory perfectly synced across all channels, eliminating overbookings and ensuring maximum visibility.
- Create a range of rate plans (refundable, non-refundable) and packages (Lover’s Getaway)—to attract guests with irresistible deals.
PAYMENTS
Get paid at any stage of the guest journey
From booking to departure, process secure online payments. Worried about switching payment providers?
Learn how we: simplify the switch with self-onboarding
- Send secure online payment request links or refund guests from the reservation card with just a few clicks.
- Take in-person payments fast and error-free with RoomRaccoon’s card machine.
- Simplify VCC management: importing, tracking, and auto- charging with a VCC dashboard.
- Take control of chargebacks by monitoring, managing, and disputing directly from the Chargebacks dashboard.
Reporting
From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.
Housekeeping list
Share a customizable daily housekeeping list with your team, complete with room add-ons, requests, and special notes. Need more housekeeping power? Try the RaccoonHousekeeping upgrade!
F&B list
Share a customizable daily food and beverage preparation list with your kitchen, complete with filters for breakfast, lunch, and dinner.
Rates and packages
Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
Dynamic pricing
You operate in a dynamic industry— let your prices join the action with easy-to-set dynamic pricing rules and sell more rooms for the best rate at the right time.
BUILT-IN UPGRADES
Customizable, because your property is unique.
From starter to enterprise, RoomRaccoon packages include customizable upgrade slots to support your growth, performance, and operational goals.
The only question is: How will you customize your property management?
Success stories
Read the first-hand experiences of customers in the US who have embraced RoomRaccoon and never looked back.
Your smoothest—and last—switch to smarter hotel scheduling software
Fully managed
Say goodbye to endless tutorial videos! We offer a one-on-one personalized property setup that’s perfectly tailored to your needs.
Team training
Get your entire crew up to speed with our interactive training sessions, ensuring a seamless takeover.
Fast-track your Go Live
Pick your kick-off date and start a structured program designed to get you up and running fast—bookings will be flowing in no time!
Data import
We transfer your existing data securely and seamlessly into our system—no data gets left behind on this journey!
300+ seamless integrations with RoomRaccoon
Whether you’re new to hotel booking software or ready to upgrade, we’ve helped thousands of properties like yours make the switch stress-free.
FAQs about hotel scheduling software
1What is hotel scheduling software?
Hotel scheduling software is a cloud-based platform that allows hoteliers to plan and manage daily operations—like room cleaning, maintenance, staff shifts, guest arrivals, and event bookings—in a single real-time dashboard. It replaces paper checklists and spreadsheets with an automated, always-synced calendar, making task coordination seamless and efficient.
2Which scheduling features are built into RoomRaccoon’s hotel scheduler?
RoomRaccoon’s hotel scheduling tool includes Smart Rules for automated task planning, duration-based scheduling, recurring job templates (like weekly deep cleans), and a visual forecast that previews the next day’s workload. Managers can assign tasks in bulk, set deadlines, apply custom labels, and instantly update the entire team from one central interface.
3How do Smart Tasks automate housekeeping schedules?
With Smart Tasks, you can set rules like “clean stay-over rooms by 2 p.m.” or “deep-clean suites every third Friday.” The housekeeping scheduling software then automatically assigns these tasks to the right staff, sends real-time reminders, and tracks progress—ensuring nothing gets missed and productivity stays high.
4Can the software forecast staffing needs?
Yes. Built-in forecasting tools in the hotel staff scheduling system show upcoming arrivals, departures, and stay-overs—allowing you to assign the optimal number of cleaners, technicians or service staff per day, week or peak season. This reduces overstaffing and last-minute scheduling headaches.
5Does the software manage events and function-space scheduling?
Absolutely. The event scheduling features let you reserve function spaces, manage group bookings, assign catering, and add custom notes—all visible in one shared calendar. Payments, guest profiles and invoices sync directly with your property management system for smooth event execution.
6Can spa treatments or on-site services be scheduled too?
Yes. The service scheduling tools allow you to book spa appointments, assign therapists, reserve resources, and track treatment progress. All appointments integrate directly with your room and housekeeping schedules for full operational visibility.
7Is there mobile access for housekeeping and supervisors?
Yes. RoomRaccoon’s mobile hotel task scheduler lets housekeepers and supervisors log in via smartphone or tablet to view their task list, update room status, upload photos and report issues—no paper checklists or back-and-forth needed.
8How does the hotel scheduling software integrate with other systems?
RoomRaccoon’s cloud-based scheduling platform connects natively with its PMS: as tasks are updated, front-desk staff see live room status. It also integrates with hundreds of external tools—like POS, accounting, and door-lock systems—through a central integrations hub.
9Can automated scheduling prevent double bookings and missed tasks?
Yes. The real-time scheduling dashboard shows which rooms are dirty, being cleaned, or ready for inspection. Managers can reassign tasks instantly and ensure rooms aren't released to guests—or OTAs—until they meet all readiness criteria, avoiding overlaps and missed cleanings.
10How long does it take to implement and train the team?
Most properties are up and running within a week. With guided onboarding, Smart Task templates, and a user-friendly mobile interface, your team—technical or not—can confidently manage operations using the automated hotel scheduling software from day one.
