PROGRAM FOR HOTEL MANAGEMENT
Profitable for Properties.
Intuitive for Teams.
Unforgettable for Guests.
RoomRaccoon is the leading all-in-one platform powering thousands of successful independent properties.
- Save with an annual subscription
- Enjoy a personalized onboarding experience
- Try it obligation-free with our 30-day trial
The hospitality leader in programs for hotel management for independent properties worldwide.
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WHY ROOMRACCOON?
Benefits of a program for hotel management
Boost direct bookings and increase profitability
Maximize revenue with smart pricing tools
Strengthen guest loyalty and enhance experiences
Simplify group bookings and room allotment management
Save valuable time with automated processes
Keep your inventory updated in real time across all channels
CORE PLATFORM
Your business in one place (and not everywhere else)
PROPERTY MANAGEMENT SYSTEM
Ready to save up to 4 hours daily?
Turn your admin overload into time-saving automation that keeps your front and back office running smoothly
- Elevate your daily view with our best-in-class reservations calendar. With a few clicks, you can extend guests' stays or drag-and-drop room upgrades.
- Let guests opt for self-serve check-in at the front desk or enable online check-in and check-out for contactless convenience. Plus, upsell extras easily with a digital menu.
- Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
- From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.
BOOKING ENGINE
Tired of over-relying on OTAs?
Enhance your digital presence and drive more direct bookings.
- Turn more website visitors into guests with RoomRaccoon’s high-converting, mobile-friendly booking engine.
- Increase guest spending and elevate stays with bookable add-ons like picnic baskets or experiences.
- Activate discount codes and agent log-ins for targeted promotions and rate management.
- Use a price comparison widget to help visitors compare your rates and choose your best offer.
- Compete with OTAs and boost your direct bookings using our Google Hotels integration—only pay for completed stays!
CHANNEL MANAGER
Reach the right guests with the right price at the right time
Put your rates on auto-pilot across all sales channels.
- Expand your reach and boost bookings through 200+ channels, including OTAs, metasearch engines, GDSs, and bedbanks.
- Automate your pricing with easy-to-use dynamic pricing rules that respond to real-time market demand.
- Keep your inventory perfectly synced across all channels, eliminating overbookings and ensuring maximum visibility.
- Create a range of rate plans (refundable, non-refundable) and packages (Lover’s Getaway)—to attract guests with irresistible deals.
PAYMENTS
Get paid at any stage of the guest journey
From booking to departure, process secure online payments. Worried about switching payment providers?
Learn how we: simplify the switch with self-onboarding
- Send secure online payment request links or refund guests from the reservation card with just a few clicks.
- Take in-person payments fast and error-free with RoomRaccoon’s card machine.
- Simplify VCC management: importing, tracking, and auto- charging with a VCC dashboard.
- Take control of chargebacks by monitoring, managing, and disputing directly from the Chargebacks dashboard.
Reporting
From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.
Housekeeping list
Share a customizable daily housekeeping list with your team, complete with room add-ons, requests, and special notes. Need more housekeeping power? Try the RaccoonHousekeeping upgrade!
F&B list
Share a customizable daily food and beverage preparation list with your kitchen, complete with filters for breakfast, lunch, and dinner.
Rates and packages
Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
Dynamic pricing
You operate in a dynamic industry— let your prices join the action with easy-to-set dynamic pricing rules and sell more rooms for the best rate at the right time.
BUILT-IN UPGRADES
Customizable, because your property is unique.
From starter to enterprise, RoomRaccoon packages include customizable upgrade slots to support your growth, performance, and operational goals.
The only question is: How will you customize your property management?
Success stories
Read the first-hand experiences of customers in the US who have embraced RoomRaccoon and never looked back.
Your smoothest—and last—switch to smarter hotel booking software
Fully managed
Say goodbye to endless tutorial videos! We offer a one-on-one personalized property setup that’s perfectly tailored to your needs.
Team training
Get your entire crew up to speed with our interactive training sessions, ensuring a seamless takeover.
Fast-track your Go Live
Pick your kick-off date and start a structured program designed to get you up and running fast—bookings will be flowing in no time!
Data import
We transfer your existing data securely and seamlessly into our system—no data gets left behind on this journey!
300+ seamless integrations with RoomRaccoon
Whether you’re new to hotel booking software or ready to upgrade, we’ve helped thousands of properties like yours make the switch stress-free.
FAQs about a program for hotel management
1What is a program for hotel management?
A program for hotel management is cloud-based software that centralises all operational tasks—like reservations, payments, guest profiles, housekeeping, and reporting—into one live dashboard. This replaces spreadsheets and disconnected apps, helping hoteliers save time, improve service, and make better revenue decisions.
2Which core features does RoomRaccoon’s hotel management software include?
RoomRaccoon’s hotel management system combines a Property Management System (PMS), commission-free Booking Engine, fast Channel Manager, secure Payments Hub, and optional modules like dynamic pricing (Raccoon Rev), Housekeeping, Upsell, Site Builder, and Reporting. Everything is accessible under one login.
3How does hotel management software improve team efficiency?
A modern hotel management program automates routine tasks like room moves, invoicing, confirmation emails, and self-service check-in/out. This can save your team up to three hours of admin work per day—freeing them to focus on guest satisfaction rather than repetitive data entry.
4Can this program for hotel management help increase revenue?
Yes. By enabling smart pricing strategies through Raccoon Rev, your hotel management software can automatically adjust rates based on demand, competitors, and room availability. Properties using dynamic pricing rules report up to 14% higher RevPAR—without manual rate updates.
5Will the software sync inventory and prevent double bookings?
Absolutely. RoomRaccoon’s hotel management platform automatically syncs availability and rates across 200+ OTAs and metasearch channels in real time. Every booking is pushed back into your PMS, eliminating overbookings and pricing errors.
6Is guest and payment data secure in the hotel management system?
Yes. RoomRaccoon’s cloud-based hotel software is fully PCI-DSS compliant. It tokenises all credit cards and uses 3-D Secure for extra fraud protection. You can manage deposits, refunds, and virtual cards with ease—all from one secure dashboard.
7How long does it take to implement the program for hotel management?
Most hotels are live within a week. RoomRaccoon provides guided setup, personalised onboarding, and 24/7 support—making it easy for any team, even without tech skills, to get started with their new hotel management system.
8Can this software for hotel management integrate with other systems?
Yes. The system integrates seamlessly with POS, accounting tools, CRM platforms, door locks, and more. This means your software for managing hotels can connect with your entire tech stack—no more juggling logins or disconnected systems.
9Does the hotel management software include housekeeping and maintenance tools?
Yes. Add the Housekeeping module to your property management program and gain access to live mobile task boards, smart scheduling, maintenance tracking, and real-time room status updates—keeping your entire operations team in sync.
10How do dynamic pricing tools in a hotel management program increase RevPAR?
Dynamic pricing rules in your hotel management software monitor competitor rates and local demand. They adjust your prices in real time to maximise occupancy and revenue. Paired with AI suggestions, this strategy helps you capture more bookings without manual effort.
11What reporting is available in hotel management software?
RoomRaccoon’s hotel management system provides real-time dashboards for occupancy, revenue, payments, and channel performance. Custom reports and automated exports keep you on top of your KPIs—without digging through spreadsheets.
12Can my staff use the program for hotel management on mobile devices?
Yes. The cloud-based hotel platform is fully responsive, allowing managers, receptionists, and housekeeping staff to work from smartphones, tablets, or laptops—ideal for on-the-go management and 24/7 accessibility.
13Does the hotel management software support multi-property setups?
It does. RoomRaccoon’s multi-property management software lets guests search availability across several hotels in one step. Managers can switch between properties, access central reports, and manage group operations from a single login.
