HOSPITALITY MANAGEMENT SOFTWARE

Profitable for Properties.
Intuitive for Teams.
Unforgettable for Guests.

RoomRaccoon is the leading all-in-one platform powering thousands of successful independent properties.

  • Save with an annual subscription
  • Enjoy a personalized onboarding experience
  • Try it obligation-free with our 30-day free trial

The hospitality leader in Hospitality Management Software for independent properties worldwide.

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WHY ROOMRACCOON?

Benefits of Hospitality Management Software

CORE PLATFORM

Your business in one place (and not everywhere else)

PROPERTY MANAGEMENT SYSTEM

Ready to save up to 4 hours daily?

Turn your admin overload into time-saving automation that keeps your front and back office running smoothly

  • Elevate your daily view with our best-in-class reservations calendar. With a few clicks, you can extend guests' stays or drag-and-drop room upgrades.
  • Let guests opt for self-serve check-in at the front desk or enable online check-in and check-out for contactless convenience. Plus, upsell extras easily with a digital menu.
  • Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.
  • From performance reports to daily management and deposit tracking, effortlessly generate the reports that keep you in control.

BOOKING ENGINE

Tired of over-relying on OTAs?

Enhance your digital presence and drive more direct bookings.

  • Turn more website visitors into guests with RoomRaccoon’s high-converting, mobile-friendly booking engine.
  • Increase guest spending and elevate stays with bookable add-ons like picnic baskets or experiences.
  • Activate discount codes and agent log-ins for targeted promotions and rate management.
  • Use a price comparison widget to help visitors compare your rates and choose your best offer.
  • Compete with OTAs and boost your direct bookings using our Google Hotels integration—only pay for completed stays!

CHANNEL MANAGER

Reach the right guests with the right price at the right time

Put your rates on auto-pilot across all sales channels.

  • Expand your reach and boost bookings through 200+ channels, including OTAs, metasearch engines, GDSs, and bedbanks.
  • Automate your pricing with easy-to-use dynamic pricing rules that respond to real-time market demand.
  • Keep your inventory perfectly synced across all channels, eliminating overbookings and ensuring maximum visibility.
  • Create a range of rate plans (refundable, non-refundable) and packages (Lover’s Getaway)—to attract guests with irresistible deals.

PAYMENTS

Get paid at any stage of the guest journey

From booking to departure, process secure online payments. Worried about switching payment providers?

Learn how we: simplify the switch with self-onboarding

  • Send secure online payment request links or refund guests from the reservation card with just a few clicks.
  • Take in-person payments fast and error-free with RoomRaccoon’s card machine.
  • Simplify VCC management: importing, tracking, and auto- charging with a VCC dashboard.
  • Take control of chargebacks by monitoring, managing, and disputing directly from the Chargebacks dashboard.

Rates and packages

Create custom packages, configure parent-child room rates, and effortlessly manage group bookings with Room Allotment.

Dynamic pricing

You operate in a dynamic industry— let your prices join the action with easy-to-set dynamic pricing rules and sell more rooms for the best rate at the right time.

BUILT-IN UPGRADES

Customizable, because your property is unique.

From starter to enterprise, RoomRaccoon packages include customizable upgrade slots to support your growth, performance, and operational goals.

The only question is: How will you customize your property management?

Success stories

Read the first-hand experiences of customers in the US who have embraced RoomRaccoon and never looked back.

70% of booking are direct with the property
Read more “We love the upsell feature, which allows us to customize each guest’s experience. We also love the online check-in feature and RemoteLock integration, enabling a contactless check-in process.” Brewhalla “We love the upsell feature, which allows us to customize each guest’s experience. We also love the online check-in feature and RemoteLock integration, enabling a contactless check-in process.” HAILEY, SUPREME EXPERIENCE CONDUCTOR Brewhalla 70% of booking are direct with the property Read more HAILEY, SUPREME EXPERIENCE CONDUCTOR
75% of guests use online check-in
Read more "Navigating support is effortless with the RoomRaccoon team. They are always there promptly assisting with any question. Exceptional customer service is key to our successful partnership." SW Beach "Navigating support is effortless with the RoomRaccoon team. They are always there promptly assisting with any question. Exceptional customer service is key to our successful partnership." SANDY, OWNER SW Beach 75% of guests use online check-in Read more SANDY, OWNER
7 hours saved per week with process automation

Read more “The convenience of online check-in, elimination of manual night audit tasks, streamlined channel management, and comprehensive all-in-one service are truly incredible.” Edgartown Commons “The convenience of online check-in, elimination of manual night audit tasks, streamlined channel management, and comprehensive all-in-one service are truly incredible.” JULIA, GENERAL MANAGER Edgartown Commons 7 hours saved per week with process automation Read more JULIA, GENERAL MANAGER

Your smoothest—and last—switch to smarter Hospitality Management Software

Fully managed
Say goodbye to endless tutorial videos! We offer a one-on-one personalized property setup that’s perfectly tailored to your needs.
Team training
Get your entire crew up to speed with our interactive training sessions, ensuring a seamless takeover.
Fast-track your Go Live
Pick your kick-off date and start a structured program designed to get you up and running fast—bookings will be flowing in no time!
Data import
We transfer your existing data securely and seamlessly into our system—no data gets left behind on this journey!

300+ seamless integrations with RoomRaccoon

Whether you’re new to Hospitality Management Software or ready to upgrade, we’ve helped thousands of properties like yours make the switch stress-free.

FAQs about hotel booking engine

Hotel reservation software is software designed to help hoteliers in the US manage the booking process, including taking reservations, assigning rooms, and processing payments. It is usually cloud-based and can be integrated with other hotel applications, such as digital room keys or point-of-sale systems.