Hotel events | How to Create a Banquet Event Order (BEO

What is a Banquet Event Order (BEO)?

A Banquet Event Order (BEO) is both an event plan and a contract. Hotels, venues, and catering teams use it to ensure every detail is covered

hotel chargebacks

What is a Hotel Chargeback?

A hotel chargeback happens when a guest’s bank steps in to reverse a transaction because the guest disagrees with a charge on their card.  Over $2

Hotel Automation

How Hotel Automation Eases Staff Shortages

Small and independent hotels are no strangers to multitasking. They often operate on lean teams, with staff juggling multiple roles. However, since the pandemic, staff shortages

Hotel workspaces | revpam

What is RevPAM for Hotels?

RevPAM stands for revenue per available square meter. It’s an increasingly important hotel performance metric used to measure the profitability of alternative spaces upsold within a

Couple walking into hotel room with suitcases

What is a Double Room in a Hotel?

A double room in a hotel typically refers to a room designed to accommodate two guests. Contrary to what the name might suggest, a double room