RoomRaccoon 2025: A Year of Smarter, Faster, and More Connected Hospitality

In 2025, independent hoteliers didn’t just keep up — they leveled up.

With RoomRaccoon, hotels around the world delivered faster automation, deeper insights, and measurable growth across independent hotels worldwide.

Here’s what the RoomRaccoon system gained this year — proof of the value that keeps growing with every update.

• 1 Powerful AI Pricing Tool – RaccoonRev Plus: Predictive, data-driven pricing that optimizes occupancy and maximizes RevPAR.
• 1 Always-On AI Assistant – Rocco: Your 24/7 multilingual support companion, ready to guide you anytime.
• 5 Dynamic Dashboards: Payments, Deposits, Google Hotel Ads, RaccoonPay, and Housekeeping — bringing data to your fingertips.
• 12+ New Integrations & Accounting Enhancements: Including Lightspeed, Dormakaba, Twinfield, ADFinity, Airbnb Connect, and more — driving seamless connectivity.
• Countless Hours Saved: Automation-led innovations that simplify operations, minimize errors, and boost overall revenue performance.

Smarter Revenue, Made Simple: RaccoonRev Plus

The biggest milestone of 2025 was RaccoonRev Plus — our AI-powered pricing tool that predicts tomorrow’s demand and prices for it today. Built directly into the RoomRaccoon HMS, RaccoonRev Plus analyzes competitor rates, booking pace, local events, weather, and historical demand trends to forecast when rooms will sell — and at what price.

You choose your level of control:

• Manual Mode: Review and approve AI rate suggestions.
• Autopilot Mode: Let RaccoonRev Plus automatically update prices in real time as demand shifts.

With clear reasoning summaries, visual rate cues, and built-in safeguards, RaccoonRev Plus delivers what big brands pay thousands for — predictive pricing that maximizes occupancy and RevPAR with zero guesswork.

“It’s like having a revenue manager that never sleeps — and it’s already inside your RoomRaccoon system.”

AI & Automation That Work for You

The RoomRaccoon system now works even harder behind the scenes so you can focus on guests, not admin.

• Rocco, your AI-powered assistant: Always-on support in 8 languages, ready to guide you through setup, features, and troubleshooting right inside your HMS.
• Scheduled Payment Requests: Automate pre-payments by rate plan, with gentle reminders until check-in.
• Pre-Stay Reminder Emails: Keep guests informed with arrival details, check-in links, and upsell offers.
  Auto Check-in via RemoteLock: Rooms automatically marked as occupied once guests unlock their doors.
• Logout Countdown Timer: Stay secure with a pop-up reminder before automatic logouts.

Next-Level Payments & Financial Control

Payments and accounting workflows were refined for clarity, speed, and precision.

• Invoice List View — All invoices (paid and unpaid) in one place, with filters, reminders, and exports for accountants.
• Multiple Payment Selection & New Invoice Design — A cleaner, faster way to create and customize invoices.
• Safeguards for Rate Plan Changes — Protects you from double billing by locking invoiced rate plans.
• Pre-Authorize Credit Cards with Zero Balance — Secure funds for damages or extras, even on prepaid stays.
• Deposits Dashboards — Real-time view of liabilities, pre-payments, and guest balances for accurate accounting.

Guest Experience That Delights

RoomRaccoon’s latest guest experience tools ensure every stay runs seamlessly from arrival to checkout.

• Mid-Stay Move (Drag & Drop) — Seamlessly transfer guests between rooms with one action.
• Alternative Property Suggestions — Offer automatic availability at sister properties when sold out.
• Live Notifications — Real-time alerts for chargebacks and upsells, right inside your Inbox.
• Booker Statements — Generate Activity or Outstanding Statements instantly, with online payment links.
• Pre-Stay & Post-Stay Automation Enhancements — Better communication loops for check-ins, upgrades, and reminders.

Data, Dashboards & Reports

RoomRaccoon’s dashboards transformed data into clear, actionable insights.

• Google Hotel Ads Dashboard — Track GHA bookings, ROI, and commission savings with live data.
• Payout Report Enhancements — Chargeback fees and reconciliation transparency across regions.
• RaccoonPay Dashboard Refresh — Visual clarity on payouts, deductions, and transaction history.
• New Cancellation Date Filter — Spot trends and optimize policies with precision.

Marketplace & Integrations Expansion

2025 brought stronger connectivity across every operational area.

• Dormakaba Saflok Integration — Industry-leading smart lock access, now part of RoomRaccoon.
• Lightspeed L-Series Full Revenue Push — Automatic posting from multiple POS paypoints to your HMS.
• Twinfield & Exact Enhancements — Choose between journal entries or invoice syncs for flexible accounting.
• ADFinity Integration (Benelux) — Streamline financial reconciliations with detailed CSV exports.
• Airbnb Connect Self-Onboarding — Direct integration and full control of listings, rates, and discounts.

Operational Excellence & Housekeeping

Housekeeping management was redesigned for total visibility and faster coordination.

• RaccoonHousekeeping 2.0 — Full-hotel dashboard view, floor grouping, and bulk task management.
• Grey Room Management — Add event halls, meeting rooms, and public spaces to cleaning schedules.
• Minibar Reporting — Housekeeping can log minibar usage directly from the app with photo proof.
• Function Sheets for Events — Automatically generate event function sheets for catering and setup.

Smarter Property & Subscription Management

Flexibility is power — and now, you have more of both.

• Multi-Property Switching — Move between accounts without losing your place.
• Smarter Room Limits & Instant Upgrades — Real-time subscription tracking with one-click upgrades.
• Alternative Bookers for Invoicing — Bill corporate clients or agencies even when they’re not on the reservation.

Looking Ahead

Our final release of 2025 is on the way, and it packs a punch. 

Looking ahead to 2026, we’re staying true to our mission: to empower independent hoteliers with intelligent, connected tools that make every aspect of their business more efficient and more profitable.

With powerful advancements in revenue management, guest personalization, and AI-driven operations, RoomRaccoon will continue to raise the bar — delivering innovations that add measurable value with every update.