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INSIDE THE GAZE
Smarter Hotel Management with RoomRaccoon
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When we started building RoomRaccoon, we didn’t approach it as hotel tech insiders—and that turned out to be our biggest advantage.
Coming from outside the hotel tech industry, Tymen as an engineer and me as a hotelier, we weren’t tied to the way things had always been done.
Tymen described it best: “a positive kind of being naive.”
We weren’t trying to replicate existing solutions.
Instead, we asked:
- Why can’t hotel management software seamlessly integrate everything in one place?
- Why are hoteliers forced to juggle separate systems for property management, channel management, and direct bookings?
- And why shouldn’t it come with revenue-boosting tools like upselling and dynamic pricing built right in?
To us, it was madness that these critical functions were spread across different platforms. We wanted to create something better—simpler, more intuitive, and designed to work for real hoteliers just like me.
This fresh perspective allowed us to:
- Think blue sky:
We stepped outside the box of traditional hotel software. Right from the start, we added dynamic pricing—something only airlines were doing back then—because it was a no-brainer to us.
- Play to our strengths:
Tymen focused on building efficient systems while I identified the pain points hoteliers face daily. Together, we ensured RoomRaccoon was practical and powerful.
- Recognize unique needs
No two hotels operate the same, a lesson we quickly learned from our first customer feedback. To address this, we introduced flexible upgrades, enabling RoomRaccoon to adapt seamlessly to each hotel’s unique needs.
IMG: Tymen and Nadja celebrating the opening of RoomRaccoon’s first office in Breda, joined by their very first team members.
Tymen always say, “Dreaming out loud could be game-changing.” That mindset—to think big and act boldly—continues to inspire us and drive RoomRaccoon’s journey forward.
